Frequently Asked Questions

Everything you need to know about Silver Sips Café

Silver Sips Café is based in Canada, but our virtual café is open to seniors everywhere. All you need is an internet connection and a warm cup of coffee or tea! We've had a lot of interest from across Canada and the US.

Silver Sips Café is an online community for seniors that helps reduce loneliness and boost well-being through small-group video chats. It complements senior care services by keeping residents and clients socially engaged, mentally active, and emotionally supported — all online, anywhere they are. Seniors can get to know other seniors anywhere in the world.

If nobody else attends, you'll never lose your session. We'll let you know your session has been cancelled and simply give you your ticket back so that you can choose another session that fits your schedule. Our goal is to make sure every chat is friendly, full, and worth your time. You can use our Free Refill feature to invite a friend to join next time!

When you book a Silver Sips chat, you can invite a friend by entering their email address during booking. Silver Sips sends them an invitation to join you, and if they're new to Silver Sips they can join for free! It's our way of growing the community while giving you the company of someone familiar.

We wish we could make it free for everyone — truly. But like every community project, there are real costs to developing, hosting, and maintaining the service that our small team can't cover alone. We do everything we can to keep costs low and make sessions accessible. You can use our Free Refill feature — invite a friend to join Silver Sips to join your session. We're also working with sponsors and community organizations to provide free session credits to seniors across Canada and the U.S.

Safety and trust are top priorities. All members are verified before joining, chats are hosted by moderators, and participants can't be anonymous.

Our members are seniors from all walks of life and everywhere who enjoy friendly conversation, laughter, and connection. Some are active travelers, others are home-based, but all share a love of meaningful conversation.

Not at all! We love in-person gatherings too. Silver Sips Café simply gives seniors another option — a safe, friendly way to connect from home when travel or mobility make it difficult to meet in person.

Most Silver Sips Café sessions have 4 to 8 participants, which we've found is the perfect size for warm, natural conversation. Chats can last up to 90 minutes. This is usually sufficient, as most last an hour and a bit, just like an in-person coffee meet.

We understand that online video conversations are new to some. Silver Sips Café was created by seniors, for seniors, to help reduce loneliness and foster community. Everyone is welcome to try a free chat or two before deciding. There is no obligation.

Most chats feature written posts and conversations. We're a chat service that is video-based, community-focused, senior-friendly, and gently led to ensure that everyone feels included. There's no pressure, no judgment, just good company and great conversation … and when you join a session there's no obligation to talk.

Silver Sips Café was created by seniors, for seniors. Our founder, Guy Champagne, wanted to make meaningful conversation easy and accessible for everyone — especially those who may feel isolated or disconnected.